Shipping Policy

.Shipping & Delivery

  • We, at pinkcitytrendz, are committed to delivering your order in good quality.
  • We try to dispatch your order within 36-48hrs of order confirmation.
  • We try to ensure that your order reaches you within the shortest span of time; and to do so, we have partnered with reported logistics partners. Please be advised that delivery time is dependent on the location.

Shipping Charges

At pinkcitytrendz, we charge a nominal shipping fee at actuals, upon order confirmation. The delivery cost enables us to give you the benefit of product pricing, without any hidden shipping cost.

We do not own any transport service. We work with partners to ensure hassle-free deliveries. Shipping Fee is dependent on the location and the logistics partner. Pinkcitytrendz does not make any profit from this additional externalised delivery. 

Order Delivery Timelines

  • We endeavour to deliver your order in a timely manner; however, certain unprecedented events may cause delays such as Unsuitable Weather Conditions, Natural Disasters, Political disruptions, Govt. directed lockdowns, Strikes and other unforeseen circumstances. In the event of such delays, we will proactively intimate you via the contact information provided by you.
  • Further, we, at pinkcitytrendz, are under no obligation to compensate for claims or agony faced due to such circumstances. You may feel free to write to us at pinkcitytrendz@gmail.com or call us at 9929997943. Please note we are available Mon-Sat from 9:30am to 6 pm (except on Public holidays)
  • In case of ‘No Show’ by the delivery partner, wherein, the order has been marked ‘Delivered’, please notify us immediately at pinkcitytrendz@gmail.com. After 24hrs, we, at pinkcitytrendz, will be in no way responsible for any claims. Please note we are available Mon-Sat from 9:30am to 6pm (except on Public holidays)

Damaged Package

  • If you have received a damaged package, please contact us immediately, at pinkcitytrendz@gmail.com with pictures. Alternately, you may call us at 9929997943. Please note we are available Mon-Sat from 9:30am to 6pm (except on Public holidays)